A Qualitative Evaluation of Patient-Perceived Benefits and Barriers to Participation in a Telephone Care Management Program

Descripción:
The purpose is to examine why high-risk individuals targeted for a telephone care management program participated at low rates. Design . Study design consisted of qualitative, semistructured interviews. Setting . The setting was a large national insurer's telephone-based care management program.

Como citar:

Jubelt LE, Volpp KG, Gatto DE, Friedman JY, Shea JA. A Qualitative Evaluation of Patient-Perceived Benefits and Barriers to Participation in a Telephone Care Management Program.

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